Attn: The Data Controller
86-90 Paul Street
1 COLLECTION OF PERSONAL INFORMATION
1.1 We need to collect certain personal details when you use the services available through our website in order to facilitate the provision of these services and to maintain our quality standards. These details may include your name, address, contact details, company name and other basic information (together, “Personal Data”). You can amend or update the information you have entered into the website at any time.
1.2 The transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your data whilst it is being transmitted to or from our website; any transmission is at your own risk.
1.3 Personal Data will be held by Glisser using appropriate safeguards to maintain its privacy and security. Only very limited personal data is transferred between devices via our mobile application. This is limited to names and email addresses transferred to the device of that user, and only the uploaded ‘avatar’ images of each user are shared between all devices when comments are made or questions are asked using the relevant Solution features. Twitter data is shared according to Twitter’s security policies. Address details are only stored on our password-protected website.
1.4 Data is held within a secure data server in the EU and is only accessible from inside this data centre. More information on the physical security at this data centre is available from IBM Softlayer, our third party provider: http://www.softlayer.com/security.
1.5 All files are currently stored on IBM Softlayer CloudFiles within the EU.
1.6 In order to reduce the delay between devices using the solution, and to prevent unnecessary drain on the batteries in User devices, we do not use SSL encryption on Presentation files. Users who wish to use SSL encryption for the transfer of their Presentation files should contact Glisser through the “Contact Us” section of the website to discuss this option.
1.7 Personal information related to Presentation Credit payment is managed by a third party supplier who is PCI compliant. For more information please see: https://www.chargebee.com/security/
1.8 By registering your details on the website or through our mobile application, you consent to us, and the providers of any presentations you attend via the Solution, contacting you via email, telephone or post, for the purposes of:
(a) monitoring the provision of the services through the website, the mobile application and the Solution, and ensuring that you are satisfied with the level of service you are receiving from Glisser; and
(b) providing you with relevant information pertaining to the services on our website or mobile application.
1.9 Provided that you “opt in” to receiving such communications, we and/or the providers of any presentations you have attended via the Solution may send you promotional emails about our or their own or third parties’ product developments, new products or special offers, or other information which we or they think you may find interesting. We and/or the providers of any presentations you have attended via the Solution may also contact you for market research purposes.
1.10 When you provide feedback in relation to the service or via the Solution, you will be given the option of keeping your identity secret from other users.
1.11 We will not share, trade or sell your personal information to any company or parties not directly associated with its proper use within the website or as described above, except when you give us explicit permission and we give you an opportunity to opt out of having your personal information shared.
1.12 We collate information about site traffic, sales, attendee data and other commercial information which we may use for internal purposes and pass on to third parties but this information does not include any information which can identify you personally.
1.13 In certain circumstances we may have a legal obligation to disclose personal information, and we reserve the right to do so.
1.14 If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time by notifying us via the contact form on this website.
2 HOW WE STORE AND PROCESS YOUR PERSONAL DATA
3 YOUR RIGHT TO REQUEST INFORMATION
3.1 Under the terms of the Act, you are entitled to ask for a copy of any information we hold about you. If you require a copy of this information, please contact us using the details set out above. We may make a small charge to cover our administrative costs.
3.2 For security reasons we may ask for proof of your identity before we disclose information about you, or to you, via email or over the telephone.
4 LINKS TO THIRD PARTY SITESM
6 COLLECTION OF TECHNICAL DATA AND COOKIES
(a) distinguish you from other users of the website;
(b) remember searched locations for quick future reference by visitors; and
(c) save login information.
6.3 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
6.4 We may use the following cookies:
(a) Strictly necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into secure areas of the website.
(b) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
(c) Functionality cookies. These are used to recognise you when you return to the website. This enables us to personalise our content for you, greet you by name and remember your preferences.
(d) Targeting cookies. These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
Session cookie. This cookie allows users to stay logged into the website whilst using it. This cookie is essential for the website as it enables us to manage communication between our servers. The session cookie contains the API key and an expiry time stamp. When the user logs out the cookie is destroyed.
Google Analytics Tracking. This cookie allows us to estimate our audience size view and analyse site usage. This cookie does not store information that can be used to identify individual users.
Google Adwords Remarketing Cookie. This cookie resides on the user’s computer and allows Google Adwords to show ads promoting Glisser to previous site visitors.
6.5 By using this website, you agree that we can place these types of cookies on your device.
6.8 Except for essential cookies, all cookies will expire after 1 hour.
7 CONTACT INFORMATION
Attn: The Data Controller
86-90 Paul Street
8 CONTACTING OTHER USERS THROUGH THE WEBSITE OR MOBILE APPLICATION
If you send a message to another user via the website or mobile application then in doing so you are providing other users with the information in that message. Glisser will not have any responsibility for how these users use this information.