Introduction To Wordly

Wordly can be integrated into your event to deliver real-time translation in up to 21 languages, including Dutch, English, French, German, Spanish, Italian, Japanese and Spanish.
The host or speaker must manually instruct Wordly to hear and capture the language to be spoken. This is crucial for accurate transcription and translation. See precise instructions here.

Language Options

Wordly currently supports the below languages;
Arabic, Bengali, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, Germany, Hindi, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Spanish, Swedish, and Tamil, Indonesian* (Bahasa), Polish* and Vietnamese*.
*Currently in Beta.

When setting up your Wordly session, you must ensure that the language entered refers to the language you will be speaking in. For example, if you are speaking in English, then you can select English (UK) or English (US). 

Please be aware that although most dialects are picked up through the Wordly platform, some might not pull through as clearly as others. The Arabic used by Wordly is Modern Standard Arabic for written and the pronunciation is best with Arabian Peninsula Arabic and next Levantine Arabic. Nearby varieties of Arabic are mostly mutually intelligible, but faraway varieties tend not to be. Thus the speech recognition does not perform well with Western North African, Egyptian Arabic and Central and East Asian Arabic speakers.

Glossary

All organizations have their own vocabulary and jargon, so to increase the platforms ability to understand what is being said, a presenter can pre-upload a number of words to make sure the subtitles are pulled through correctly. The terminology should include, but is not limited to; acronyms, abbreviations, names, people, brand and company names, any words that are pronounced in another language and key technical terms.

Things to consider when using Wordly:

• Always test to make sure words from your glossary are pulling through and that you have turned on Wordly correctly.
• Audio levels – If your presenter is speaking very quietly or the microphone is too far away from the speaker, Worldly will struggle to pick up all of the words.
• Speed of talking – Be aware if your presenter is speaking too quickly or not very clearly. Worldly might struggle to pick out each word, and therefore the translation will not be as good. We recommend reminding your speaker(s) that they are being translated so  try and speak clearly throughout. 
• You will need to either be working with an AV company who will send the audio into Glisser Stream, or use audio scraping. Please speak with your Wordly representative to understand your options.

Help & Support

• All clients have access to worldly support and knowledge centre with email and a 24/7 phone number +1 650 293-0427.
• A full support article on how to integrate Wordly with Glisser can be found here.
• Worldly FAQ can be found here.
• All clients who have bought a package with worldly will have access to a 30-minute onboarding and set up call, there is an additional 30-minutes training session offered if needed.
• Worldly will offer email follow up with all clients to make sure they are comfortable using the platform.

Find out more on integrating Wordly into your Glisser event here.