Support Guides
Get help using any of the Glisser products. Search using the box below or select which platform you need help with.
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Using Audience Q&A
As a presenter, you have the option to include an audience question wall (Q&A Feature), where audience members can post questions to from their devices. You can choose to either moderate the questions or allow audience members to post directly to the question wall. Using the Q&A feature encourages people in your audience to ask questions who wouldn’t have necessarily had the courage to otherwise.
Presenting with Glisser
Presenting on Glisser is an easy and hassle-free process. This guide will run through the process of presenting and which shortcut keys you can use for specific features.
Moderating Your Question Feed and Presentation
One of the core features of Glisser is the ability to have the audience ask questions to the presenter whilst the presentation is taking place, which can be answered at any point during the presentation. A presenter can either choose to have the questions moderated before appearing on the main screen to be answered, or allow the audience to submit questions directly to the live question feed.
Live Control
Glisser gives you or a member of your organization the ability to control your presentation from a separate tab or send or share a link for remote control of a presentation outside of a main Glisser account.
Selecting a Background Image
Your background image is used in various places throughout your presentation or event, for example as a backdrop to Q&A feed, Twitter Wall and Polls on the main screen, and as a backdrop to the login pages on the audience mobile web-app.
Personalising your Presentation or Event
Through a series of settings, you can personalize your presentation to match your brand or event. To edit your chosen presentation or event, select Personalisation from the right-hand sidebar of your Glisser dashboard.
Survey
The survey tool is a great way to gather open ended feedback about your event or capture delegate information.
Data Security
When handling client data, security is of great importance, and Glisser provides multiple layers of it. The presenter has the option to anonymise a session or you can collect the email address of all attendees.
Audience Lottery
The lottery slide allows the presenter to select and display random users as the winner.
Team Slide Management
In a team presentation, you can have multiple accounts editing their own copy of the same document, using a few simple steps.
Whitelisting your event
Whitelisting your Glisser Event is an extra security measure allowing event organizers to limit who can and cannot gain entry into their event, on an individual basis.
On-demand content Post-Event
After your event has finished, if you’d like to allow your audience to go back to the slides and videos of your presentation/s, you’ll need to modify your session to an on-demand content session.
Adding live stream and embedded videos
This guide explains how to add both live stream content and embedded videos.
Related content
Related content gives you the ability to direct delegates to external links and upcoming sessions.
Streaming to Facebook Live
Glisser supports live streams hosted on Facebook Live that have embedding allowed.
Streaming to Youtube
Glisser LIVE supports Public and Unlisted (not Private) live streams and videos hosted on YouTube.
Audience Silent Login
If you would like to provide a more seamless experience to your delegates (either via integrating the Glisser audience player within your own web/native application or more simply linking to the Glisser audience interface from content management or emailing system) you can enable the audience silent login following this guide.
Interact with an Event
It is a great idea to take a look at an event agenda prior to the first session so you can see where everything is taking place and at what time.
How do I add on-demand videos to Glisser?
Pre-recorded videos can be uploaded to Glisser as an embedded video via Vimeo, Youtube or Wistia. Please ensure that the video’s privacy setting is set to either unlisted or public.
Why is the shared moderation link not working?
If your speaker/moderator is being asked to log into your Glisser account, this is due to one of these reasons.
What are the keyboard shortcuts (hotkeys)?
Presenters will need to use certain keys to display their interactions on the big screen
Can I upload my Prezi presentation to Glisser?
There are two ways Glisser can be used with Prezi.