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  3. How to fix the ‘An error occurred while synchronising your presentation’ error message

How to fix the ‘An error occurred while synchronising your presentation’ error message

Last updated: 1 June 2017

Symptom

When trying to synchronise your presentation with the PowerPoint add-in, you might be prompted to the following error message:

Resolution

We recommend to uninstall the Glisser add-in:

  • Go to the Control Panel
  • Add Remove Programs
  • Uninstall the Glisser PowerPoint VSTO Addin
  • Download the latest version at https://www.glisser.com/powerpoint

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